About
Highly accomplished Production and Operations Leader with over a decade of progressive experience in manufacturing and furniture production, excelling in high-demand environments. Proven ability to optimize production efficiency, reduce defects, and ensure safety compliance while leading multi-skilled teams to consistently achieve and exceed delivery targets. Leverages a strong background in business administration to drive strategic operational decision-making and continuous process improvement.
Work
Eco Joinery Limited
|Production Operator Team Lead
Ikoyi, Lagos, Nigeria
→
Summary
Led daily production operations and supervised a team of 10 staff for furniture manufacturing projects, ensuring on-time project completion and high-quality output.
Highlights
Directed daily production operations for furniture manufacturing projects, coordinating tasks and manpower to achieve 100% on-time project completion.
Supervised and coached a team of 10 production staff, improving output consistency by 15% and significantly reducing rework.
Implemented rigorous quality control checks across all production stages, reducing defect rates by 10% and enhancing customer satisfaction.
Trained and onboarded new employees, accelerating their integration by 20% and improving workplace safety compliance.
Performed proactive preventive maintenance inspections on production equipment, minimizing downtime by 20% and averting unplanned stoppages.
Enforced stringent safety procedures and operational standards, maintaining a zero-major-incident work environment and ensuring 100% compliance.
Eco Joinery Limited
|Machine Operator
Ikoyi, Lagos, Nigeria
→
Summary
Operated industrial woodworking machinery to produce precision furniture components, ensuring high-quality output and equipment maintenance.
Highlights
Proficiently operated a range of industrial woodworking machinery, including routers, drills, and saws, to produce high-precision furniture components.
Consistently achieved above-target daily production output, demonstrating high efficiency in machine handling and material preparation.
Contributed to successful residential and commercial cabinetry projects by consistently delivering high-quality assemblies with less than 2% defects.
Maintained optimal equipment performance through routine cleaning and proactive fault reporting, extending machine lifespan by 15% and reducing repair costs.
Trained new operators on machine safety and operating procedures, enhancing team proficiency and shop-floor efficiency by 10%.
Maintained organized and hazard-free workstations, ensuring 100% compliance with safety regulations and promoting a secure work environment.
Vono Furniture Products Limited
|Industrial Trainee
Ogba, Ikeja, Lagos, Nigeria
→
Summary
Supported large-scale furniture production by assisting across various operations, contributing to material efficiency and production turnaround.
Highlights
Provided essential support across large-scale furniture production, assisting with bonding, cutting, edge banding, and assembly operations.
Assisted panel saw operations, ensuring accurate measurements and contributing to a 5% reduction in material waste.
Prepared furniture surfaces for finishing, enhancing final product appearance and durability to meet quality standards.
Expedited production turnaround by providing effective support to machine operators, improving overall workflow efficiency by 10%.
Doheney Services Ltd (AXA Mansard Insurance)
|Trainee Sales Executive
Lagos State, Lagos, Nigeria
→
Summary
Advised customers on insurance products and managed sales leads to achieve team targets, while ensuring efficient client inquiry resolution.
Highlights
Advised customers on tailored insurance products, improving customer conversion by 15% and enhancing client retention through needs-based solutions.
Generated and rigorously followed up on sales leads, contributing directly to the achievement of monthly team sales targets.
Accurately calculated premiums and finalized policy documentation, efficiently resolving client inquiries to enhance satisfaction by 20%.
Strengthened client trust and loyalty through professional communication and effective complaint resolution, leading to positive feedback.
Self-Employed
|Boutique Manager
Abeokuta, Ogun State, Nigeria
→
Summary
Managed end-to-end boutique operations, including procurement, sales, and inventory, to drive customer patronage and sales growth.
Highlights
Orchestrated end-to-end boutique operations, encompassing strategic procurement, sales, inventory control, and meticulous recordkeeping.
Increased repeat customer patronage by 25% through exceptional customer service and personalized product recommendations, boosting loyalty.
Optimized profitability by controlling operating expenses through effective stock and cash-flow management, reducing costs by 10%.
Cultivated an organized and customer-friendly retail environment, directly supporting consistent sales growth and positive customer experiences.
Workforce Management Centre (Stanbic IBTC Bank Plc)
|Account Support Officer
Lagos State, Lagos, Nigeria
→
Summary
Supported individual and corporate account servicing, collaborated with sales teams to achieve acquisition targets, and ensured compliance with banking policies.
Highlights
Facilitated the opening and servicing of individual and corporate accounts, contributing to the achievement of monthly account acquisition targets.
Collaborated effectively with sales teams and Direct Sales Agents, directly contributing to the acquisition of over 40 new accounts monthly.
Resolved customer account issues promptly, enhancing service turnaround time by 15% and significantly improving customer satisfaction.
Ensured strict compliance with all data protection and banking policies, mitigating risks and maintaining regulatory adherence.
Maintained accurate records and comprehensive documentation, ensuring 100% audit readiness and supporting operational efficiency.
Patmark Nigeria Limited
|Industrial Trainee
Fadeyi, Lagos, Nigeria
→
Summary
Supported daily office operations and resolved customer complaints, contributing to improved task turnaround and administrative efficiency.
Highlights
Supported daily office operations, enhancing task turnaround efficiency by 10% through effective prioritization.
Resolved customer complaints promptly, contributing to a measurable improvement in customer satisfaction ratings.
Maintained accurate daily activity logs and organized administrative records, ensuring data integrity and accessibility.
Education
Yaba College of Technology
Higher National Diploma (HND)
Business Administration
Grade: Upper Credit
Yaba College of Technology
National Diploma (ND)
Business Administration
Grade: Upper Credit
Igbobi College
Senior Secondary School Certificate
General Studies
Languages
English
Certificates
Graduate Member, Nigerian Institute of Management (Chartered)
Issued By
Nigerian Institute of Management (Chartered)
Proficiency Certificate in Management
Issued By
NIM
Associate Member, Institute of Strategic Management, Nigeria
Issued By
Institute of Strategic Management, Nigeria
Jobberman Soft Skills Certificate
Issued By
Jobberman
Certificate of Competency – Entrepreneurship Training & Coaching
Competency Certificate – Carpentry & Furniture
Trade Test I-III Certificate Cabinet Making
Issued By
Federal Ministry of Labour & Productivity
Skills
Production & Operations Management
Production Leadership, Manufacturing Operations, Production Scheduling, Process Improvement, Operational Efficiency, Preventive Maintenance, Defect Reduction, Manpower Coordination.
Quality & Safety
Quality Control, Safety Compliance, Zero-Major-Incident Work Environment.
Technical Skills
Woodworking & Cabinetry Machines, Microsoft Word.
Team & Leadership
Staff Training & Supervision, Team Leadership, Coaching, Cross-functional Collaboration.
Business Acumen
Inventory Control, Cash Flow Management, Sales & Customer Acquisition, Policy Compliance, Administrative Support, Customer Service, Recordkeeping.